Privacy Policy

Effective Date: January 1, 2025

Eloya Technologies ("we", "us", "our", or "Company") operates the Tamil Creator website and platform (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

1. Information Collection and Use

Tamil Creator collects information in the following ways:

1.1 Account Information (Supabase Auth)

When you create an account with Tamil Creator, we collect:

Email address
Password (encrypted and securely stored)
Display name (optional)
Profile information (optional)

This information is stored securely in Supabase, our authentication provider. We do not store passwords in plain text and use industry-standard encryption protocols.

1.2 Payment Information (Dodo Payments)

If you subscribe to our "Pro" plan or make purchases:

Credit card and billing information is processed by Dodo Payments
We do NOT store credit card details on our servers
We receive only transaction receipts and subscription status
Refund and cancellation data is maintained for accounting purposes

Dodo Payments handles all payment processing and is PCI-DSS compliant. Please refer to Dodo Payments' privacy policy for payment-related data handling.

1.3 Usage Data

We collect information about how you interact with Tamil Creator:

Pages visited and features used
Time spent on the platform
OCR and Font generation requests (not stored for privacy)
Device information (browser, OS, device type)
IP address (for security and analytics)

1.4 Cookies and Tracking

We use cookies and similar tracking technologies to:

Maintain your session and authentication (functional cookies)
Remember your preferences
Understand how you use our Service

See our Cookie Policy for detailed information.

2. Third-Party Vendors and Advertising

We use Adsterra for serving advertisements on Tamil Creator. Adsterra may use cookies and similar technologies to:

Serve relevant ads
Measure ad performance
Prevent fraud and spam

For more information about Adsterra's privacy practices, visit Adsterra Privacy Policy.

3. Data Storage and Security

Your personal data is stored in Supabase, which uses:

Industry-standard encryption (TLS/SSL)
Secure authentication protocols
Regular security audits
Data backup and disaster recovery procedures

While we strive to protect your data using reasonable security measures, no system is completely secure. We cannot guarantee absolute security of your information.

4. Data Retention

We retain your personal data for as long as necessary to provide our Service:

Account data: Retained while your account is active, deleted upon request
Usage logs: Retained for 90 days for security and analytics
Payment records: Retained for 7 years for legal and tax compliance
Cookies: Retained according to their purpose (see Cookie Policy)

5. Your Rights and Choices

You have the following rights regarding your personal data:

5.1 Access and Portability

You can request a copy of your personal data by contacting us at [email protected].

5.2 Correction and Deletion

You can update or delete your account information at any time from your account settings. To fully delete your account and associated data, contact us.

5.3 Cookie Management

Most browsers allow you to control cookies through settings. Disabling cookies may limit some features of Tamil Creator.

5.4 Marketing Communications

You can opt out of promotional emails by clicking the unsubscribe link in any email from us.

6. Children's Privacy

Tamil Creator does not knowingly collect personal data from children under 13 years of age. If we discover that a child under 13 has provided us with personal information, we will delete such information immediately. If you believe we have collected information from a child under 13, please contact us at [email protected].

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" above. Your continued use of Tamil Creator following any changes constitutes your acceptance of the updated Privacy Policy.

8. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Eloya Technologies
Email: [email protected]